Refund Policy: Your Satisfaction, Our Commitment

We appreciate your trust in our digital products and online courses. We strive to provide high-quality educational content that adds significant value to your professional development. We want to ensure a transparent and fair experience for all our valued customers. Please take a moment to review our refund policy.

Digital Products (E-book and Templates):

All purchases of digital products, including e-books and templates, are nonrefundable. Due to the nature of these items, once they are downloaded or accessed, we cannot offer refunds.

Video Courses:

We are confident in the value our courses provide, and to demonstrate our commitment, we offer a 30-day money back guarantee, contingent on the following conditions:

a. To be eligible for a refund, you must have made a genuine effort to actively engaged with the course by completing the recommended exercises and attempted to implement the strategies outlined within the course content.

b. Additionally, you must have completed the 30-minute consulting call with our team, provided at the end of the course, to discuss your progress and seek personalized advice. This call is an essential element of the course completion.

Our video courses, “Harnessing the Power of Social Media Influencers,” “Are You Ready for Your Close-Up? Getting Your Brand Into the Public Eye,” and “The Customer Journey: Using Public Relations to Help Customers Find You,” will provide you with valuable insights and knowledge to boost your brand or business. Our 30-day money-back guarantee on these courses apply under the following conditions:

To qualify for a refund, you must meet the following requirements specific to each course:

• Harnessing the Power of Social Media Influencers:
  A genuine effort for this course will require the submission of your creative brief for us to review, outlining your strategy for engaging with a social media influencer. Additionally, we ask for a brief statement detailing your efforts to contact a social media influencer and any negotiation attempts made. Please include the name of the influencer you attempted to engage with.
• Are You Ready for Your Close-Up? Getting Your Brand Into the Public Eye:
  A genuine effort for this course involves providing a brief statement detailing your efforts to contact at least three decision makers relevant to your brand. Include information about the outcomes of these communication attempts.
• The Customer Journey: Using Public Relations to Help Customers Find You:
  A genuine effort for this course necessitates the submission of completed customer journey templates for our review. These templates should showcase your application of the course learnings to map out the customer journey effectively.

Please note that requests for refunds that do not meet the above criteria will not be honored. Our aim is to support your journey towards success, and we encourage all our customers to engage fully with our offerings.

While we understand these requests represent a challenge, our intent is to ensure that you are progressing towards the goals for which you initially enrolled in the course. Allowing us to review the challenges you may have encountered in implementing the lessons before providing a refund is to your benefit. It enables us to assist you in identifying any missteps in the process, ultimately enhancing your learning experience.

Consulting Call:
Upon successful completion of each course, you’ll be eligible for a 30-minute consulting call with our experienced team. This call is designed to provide tailored insights and guidance based on the course content. It’s a valuable opportunity to discuss your progress and gain further clarity on course concepts.

If, after meeting these requirements, you are still not satisfied with the course, you may request a refund within 30 days of your consulting call. We believe that our courses, combined with personalized guidance from our consulting call, will provide you with the knowledge and tools to succeed. Your success is our priority, and we are here to support you in overcoming any obstacles you may encounter during your learning journey.

We value your trust and confidence in our products and services. If you have any questions or need further clarification about our refund policy, please don’t hesitate to reach out to our customer support team at concierge@thepradvisor.com.

Thank you for choosing us as your partner in growth and learning.