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understanding customer retention and loyalty

How Do You Build Customer Retention and Loyalty

By focusing on customer retention and loyalty, businesses gain a deeper understanding of customer behaviors, identify strengths and weaknesses in their business to implement strategies for long-term loyalty and growth.

National Jeweler | Dear Lilian: The PR Advisor

Globally Published Articles By Lilian M Raji

Musings from The PR Advisor

monday musings on marketing luxury

The Psychology of Luxury: Navigating Emotions and Experiences in High-End Marketing

Explore the intricate relationship between psychology and marketing luxury in this insightful article. Uncover how emotional connections, experiences, and the art of storytelling shape consumer perceptions and drive desires for luxury brands. Discover the strategic nuances behind captivating high-end consumers and redefining luxury beyond mere price tags. A must-read for marketers and psychology enthusiasts alike.

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