How to Calculate Your Customer Retention Rate
A high customer retention rate not only provide a steady revenue stream but also helps attract new customers through positive word-of-mouth and referrals.
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A high customer retention rate not only provide a steady revenue stream but also helps attract new customers through positive word-of-mouth and referrals.
By focusing on customer retention and loyalty, businesses gain a deeper understanding of customer behaviors, identify strengths and weaknesses in their business to implement strategies for long-term loyalty and growth.
If you want your ecommerce business to be consistently successful, your site must be agile and adapt quickly to new trends in both consumer and search engine behavior. Shopify makes this incredibly easy. With Cartier, Rolex and Tiffany’s now using Shopify, there’s no reason you shouldn’t either — particularly since Shopify began as a platform for small businesses.