understanding customer retention and loyalty
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How Do You Build Customer Retention and Loyalty

By focusing on customer retention and loyalty, businesses gain a deeper understanding of customer behaviors, identify strengths and weaknesses in their business to implement strategies for long-term loyalty and growth.
email engagement defined
average session duration
page views defined
measuring website traffic
the customer acquisition strategy
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THE WRAP UP: 5 KPI Metrics for Your Customer Acquisition Strategy

Customer acquisition is the process of bringing new customers to your brand. It encompasses all efforts aimed at attracting potential customers, nurturing leads, and converting them into loyal buyers.
customer acquisition rate definition
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Customer Acquisition Rate: The Speed of Growth

Imagine you’re at the helm of a fashion brand, analyzing how effectively your marketing strategies are converting website visitors into loyal customers. The Customer Acquisition Rate is one of the most telling metrics you can track; it reveals how quickly you transform interest into sales.