EVOLUTION IS A NECESSARY PART OF BUSINESS
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Getting Back Up After You Fall

You’re only as big as your imagination allows. You’re not Tiffany’s today, but if you would one day like to be, then continue following this column. Because this is the reincarnation and evolution I will be leading you towards. Even if you don’t aspire to be Tiffany’s, only want to build a decent business doing what you love, stick around, too. You can get off the ride when we start discussing how to get Beyonce and Jay-Z to be your spokespeople!
mapping the customer journey
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Steps to Map the Customer Journey

The customer journey is simply all the steps it takes for someone to finally become your customer